Business toolkit

Getting Back to Business: When You’re Ready, We’re Ready!

Throughout the COVID-19 pandemic, we've continued to serve our transit dependent customers—many of them, essential workers—during their essential trips to work, healthcare and other vital destinations. As the city continues to re-open, we are also prepared to welcome back our riders who travel on CTA buses and trains to get to work and who drive the business engine in our great city.

We want you to know that the same CTA bus and rail operators, mechanics, maintenance personnel and other employees who kept our system running and essential workers moving when much of the city stood still -- they now stand ready to serve you now. In fact, they never left. Additionally, all of the same increased and newly implemented cleaning procedures we implemented remain in place.

When you’re ready, we’re ready. As residents of Chicago and the surrounding suburbs go back to work, we are excited to welcome you back to CTA.


Below are resources to share with your employees that outline the various measures we have in place to provide them with the safest, healthiest travel environment possible:

  • Welcoming you back to CTA (brochure, .pdf)
  • Returning rider guide (one-sheet, .pdf)
  • UptoSpeed | Business and community newsletter
    • ​Summer 2021 Volume #1 (.pdf)
    • Summer 2021 Volume #2 (.pdf)
    • Summer 2021 Volume #3 (.pdf)