A CTA station

Freedom of information

The Freedom of Information Act (as amended by Public Act 096-0542) is an Illinois statute that provides the public with the right to access government documents and records. The premise behind FOIA is that the public has a right to know what the government is doing. The law provides that a person can ask a public body for a copy of its records on a specific subject and the public body must provide those records, unless there is an exemption in the statute that protects those records from disclosure (for example: records containing information concerning trade secrets or personal privacy).

Looking for general information about the Chicago Transit Authority? See CTA Overview.

Freedom of Information requests must be made in writing to:

Brigett R. Bevan
Freedom of Information Officer
Chicago Transit Authority
567 W. Lake Street
Chicago, Illinois 60661

Requests can be submitted by fax to (312) 681-2809 or by e-mail to FOIA@transitchicago.com. They also can be submitted in person at our customer service desk on the second floor of the CTA’s main office, at 567 W. Lake Street in Chicago, during regular weekday business hours (8 a.m. to 4:30 p.m.). Make sure your request includes a way to contact you back.

There is no charge for a copy of the first 50 pages of any documents requested; 15 cents per page thereafter. For color copies, abnormal size copies, or copies of documents in electronic form, an additional charge may apply. Documents also can be inspected by appointment at our main office during regular weekday business hours.

To reach the CTA Freedom of Information Officer by phone or fax, call (312) 681-2809.


Request form (optional)
You can print and fill out this form to make a request for public records:

PDF Freedom of Information Act Request Form



Additional information

Employee Salaries


Expense Accounts


Open Data


Frequently Requested Information

System status snapshot
‘L’ route status
Red Line
Normal Service
Blue Line
Normal Service
Brown Line
Normal Service
Green Line
Normal Service
Orange Line
Normal Service
Pink Line
Normal Service
Purple Line
Normal Service
Yellow Line
Normal Service
Bus routes w/alerts
Elevator alerts