CTA Bus Familiarization Program
The Chicago Transit Authority Bus Familiarization Program provides hands-on training and educational resources to help community members confidently and safely navigate the CTA bus system. This free program brings a CTA bus and knowledgeable staff directly to your location.
Who Can Participate
- Schools and educational institutions
- Organizations serving people with disabilities
- Community centers and social service agencies
- Senior living facilities
Program Components
- Interactive Bus Tour: Experience a stationary CTA bus with demonstrations of accessibility features
- System Navigation: Learn how to plan trips, read bus schedules, and use transit apps
- Fare Options: Understand fare payment methods, discounts, and reduced fare programs
- Accessibility Features: Hands-on practice with ramps, kneeling buses, and priority seating
- Service Alerts: How to stay informed about service changes or disruptions
- Feedback Channels: Learn how to report issues or provide suggestions
- Safety Tips: Best practices for safe travel on public transportation
Request a Session
Organizations can request a customized Bus Familiarization session tailored to their specific needs. Sessions typically last 60-90 minutes and can accommodate groups of max 30 participants.
To schedule a session or learn more about the CTA Bus Familiarization Program, contact Irma Gomez-Fierro at [email protected].