Safety Tips for Escalators & Elevators

In addition to buses and trains, safety on the CTA also includes escalators and elevators. Here are a few basic safety tips to keep in mind when riding an escalator or elevator:



  • Face the direction the escalator is traveling.
  • Step on and off the escalator with care.
  • Do not run on an escalator.
  • Securely hold a child’s hand while on an escalator.
  • Grab the handrail as you step on an escalator.
  • Keep a firm grip on the handrail.
  • Do not take wheelchairs, strollers, carts or similar wheeled objects on an escalator.
  • Don’t wear soft soled, open toed or rubbery soled shoes when riding an escalator.
  • Check for loose shoelaces or loose clothing before stepping onto an escalator.
  • Keep your hands, feet and clothing clear of the side panels of the escalator.
  • Do not sit on the steps or stand close to the sides of an escalator.
  • Once at the end of an escalator, step off immediately.
  • Do not let your feet slide off the end of an escalator.
  • Move away from the end of an escalator area so that others behind you have room to exit.



  • Push the call button for your floor.
  • Watch for the arrival of the elevator at your floor.
  • Stand clear of the elevator doors and stand aside for others that may be exiting.
  • If the elevator is full, wait for the next one.
  • Don’t attempt to step into or stop closing doors.
  • Push and hold the “door open” button if the doors need to be kept open.
  • In case of a fire, always exit using the stairs.
  • Once on the elevator, press the button for your floor and move to the back of the elevator so others may also board.
  • If the doors do not open when the elevator stops, push the “door open” button.
  • Once you reach your floor, immediately exit the elevator, but do not push anyone in front of you.
  • Watch your step when boarding and exiting. The elevator may not be level with the floor.
  • Never climb out of a stalled elevator and do not attempt to pry open the doors of a stopped elevator.
  • In an emergency, use the “alarm” or “help” button, the telephone or intercom to call for assistance.
  • Wait for help to arrive, but don’t try to leave an abnormally stopped elevator.
System status snapshot
‘L’ route status
Red Line
Normal Service
Blue Line
Normal Service
Brown Line
Normal Service
Green Line
Normal Service
Orange Line
Normal Service
Pink Line
Normal Service
Purple Line
Normal Service
Yellow Line
Normal Service
Bus routes w/alerts
Elevator alerts