We believe the best way to accomplish our mission is to cultivate a diverse workforce that values being courteous, innovative, motivated, professional, reliable and results-oriented. We are committed to giving our employees the support, training and clear standards and priorities to succeed in their positions.
Employee development
CTA is more than a job, it is a career. Positions at the CTA are designed to encourage constant employee growth and development.
CTA’s Training and Workforce Development (TWD) team is committed to fostering a learning organization that develops the Chicago Transit Authority's workforce through the development and delivery of learning opportunities that are relevant, effective and address the Authority's goals of a safe, industry-leading, customer-focused organization.
TWD focuses on four core areas of work: curriculum development, career development programs, safety/technical training programs and training facilitation and logistics. The department serves every department across the Authority and works in close partnership with Transit Operations, Safety and Human Resources. TWD provides a strong foundation for workforce development at the CTA.​​
Community efforts
The CTA is dedicated to giving back to the communities we serve through employee led volunteer programs and community partnerships. CTA employees participate in a variety of community efforts such as our annual Coat Drive, the famous Holiday Food Train, the yearly Blood Drive, and “Clean and Green” events where we clean and beautify the areas surrounding our work locations.
Learn more about the Chicago Transit Authority's efforts in the community:
Employee Resource Groups
Employee Resource Groups (ERGs) at CTA are employee-led and open to all employees, providing spaces for connection, dialogue, and shared learning around common identities, experiences, and/or interests. CTA’s ERGs offer educational programming, cultural celebrations, open discussions, professional development opportunities, community service, and opportunities for cross-departmental collaboration to better support employee well-being, promote awareness of key topics, and encourage a culture of mutual respect. All CTA ERGs are open to all employees.
Pride@CTA
Pride@CTA is dedicated to celebrating and supporting the LGBTQ+ community by creating space for all employees to connect, learn, and grow together. This group is dedicated to fostering an inclusive, welcoming, and supportive workplace while promoting awareness, allyship, and belonging across the agency.
WE@CTA
Women Empowered @ CTA (WE@CTA) is dedicated to fostering an inclusive environment where employees interested in topics affecting women can connect, share experiences, and support one another. This group offers professional development opportunities to support career development and leadership growth, cultural celebrations and programming, volunteer initiatives, and more.
VERG
The Veteran Employee Resource Group (VERG) is dedicated to fostering a culture of support, inclusion, and shared purpose for Veterans and those interested in Veteran-related topics. Rooted in respect for the unique experiences and skills that Veterans contribute to the workforce, VERG also provides opportunities to learn, engage, and participate in activities that promote understanding and collaboration. This group offers community outreach efforts, joint programming with Veteran organizations, and participates in events that reflect its commitment to service both within CTA and beyond.
Employee events